How to setup Radio
Tune your radio to Channel 0 to display the Radio ID (also called ESN or RID). Write this down, as it’s required for activation 11. For vehicles with Uconnect® systems, press the Assist button on the rearview mirror and follow on-screen prompts to retrieve the ID 9.
Basic troubleshooting
No Sound or Audio Check Volume/Mute: Ensure the radio is unmuted and the volume is turned up. Test Other Channels: If only one channel has no sound, it may be a temporary outage. Try other channels. Power Cycle: Turn the radio off, wait 30 seconds, then restart it.
How to contact customer support
Connect to us via phone If you are facing any issue or need support you can call us on our toll free number. +1 (855) 612-8488
